Endurance Extended Car Warranty [Review + Guide]
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There are several different options for extended warranty providers. However, very few provide direct-to-customer warranty coverage like Endurance.
Endurance claims to be the best vehicle protection plan available, but are they really the best option?
Here is my full Endurance Extended Car warranty review, where I dive deeper into their plans and offerings.
- Administers its own policies, from quote to claim
- Advantage Plan includes vehicle maintenance, most providers do not include
- Strong customer service, no robocalls
- Offers six different coverage plans
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Table of Contents
- What Is Endurance Car Warranty?
- Endurance Review – The Good & Bad
- Is Endurance Car Warranty Worth It?
- What Does Endurance Auto Warranty Cover?
- What Does Endurance Auto Warranty Not Cover?
- How Much Does Endurance Car Warranty Cost?
- How to File a Claim with Endurance
- Endurance Car Warranty Coverage Plans
- What’s The Difference Between Endurance Advantage and Elite?
- Which Endurance Car Warranty Plan Should I Get?
- Endurance Customer Reviews & Complaints
- Alternatives to Endurance Car Warranty
- Best Car Deals by Category
- Frequently Asked Questions
Disclosure: I sometimes receive compensation from referrals to companies I mention, but that does not impact my opinions and helps keep this website going. And I only recommend providers that will genuinely benefit my readers.
What Is Endurance Car Warranty?
Endurance is an extended car warranty company that started in 2006 in Northbrook, IL. Unlike some others in the space, they do not operate as a broker, but they directly provide the warranty service.
With Endurance, all you need to do is sign up, take a few pictures of your car, and let them handle the work. Because the manufacturer of your car is still likely to provide some type of warranty, Endurance is value-for-money-wise an attractive alternative.
Is Endurance Car Warranty Legit?
Endurance Car Warranty is a legitimate company. They offer a full-service warranty alternative. In 2020, Endurance was listed as the #1 service on sites like Consumer Affairs and Consumer Advocate.
How Does Endurance Car Warranty Work?
Endurance directly offers extended warranties to customers. This means they directly provide warranty services without any middle man. They offer several warranty plans with interest-free monthly payment plans as well.
Customers can choose any ASE-certified repair shop for their covered repairs.
Endurance Review – The Good & Bad
Endurance has several pros and cons to consider. Here's the good and bad of Endurance:
- Directly provides warranties, no broker. Guides the customer from quote to claim.
- Allows customers to choose any ASE-certified repair shop.
- Coverage options for high-mileage vehicles
- Strong customer service reputation with no robocalls
- Includes vehicle maintenance in Advantage plan
- Does not cover vehicles over 20 years old
- Top perks are only available at the Endurance Advantage level. But you do get one year of Elite benefits with any plan.
Is Endurance Car Warranty Worth It?
Vehicle factor warranties do not cover the vast majority of your vehicle’s life. For this reason, you may want to consider an extended warranty. An Endurance extended warranty can help you handle more expensive repairs, especially as your vehicle ages.
Endurance is a reputable company that offers many warranty plans. This makes it easy to find one to suit your needs and budget. Overall, if you are considering an extended warranty then you should certainly look closely at Endurance.
What Does Endurance Auto Warranty Cover?
Endurance coverage varies based on the plan. However, in general, coverage can include:
- Transfer Case
- Electrical Components
- Drive Axle
All plans come with some key additional benefits (for one year), including:
- 24/7 roadside assistance
- Rental car reimbursement up to $30 per day and $150 per occurrence.
- Trip interruption coverage. If you break down within 100 miles, meals and lodging will be reimbursed.
What Does Endurance Auto Warranty Not Cover?
There are some things that Endurance Auto Warranty will not cover. Some examples include:
- Broken or cracked windshield replacement
- Broken or cracked plastic on the airbag covers, defroster/defogger, or windshield
- Wear and tear
- Damage from pre-existing issues
- Damage from acts of nature
- Falling object damage
- Problems from lack of routine maintenance
How Much Does Endurance Car Warranty Cost?
The total cost of an Endurance car warranty is anywhere from $70 to $125 per month. In general, the prices are very affordable and include ample coverage options. Of course, the vehicle model, coverage level, and term length all influence the cost of the warranty.
Endurance Monthly Cost
The monthly cost varies based on the plan and the term length. For example, a 5 year/100,000 miles “Supreme” plan for a Honda CR-V is about $86 per month for 36 months.
Endurance Down Payment
For Endurance plans, you must also make a down payment. The down payment ranges from $100 to $400.
Each plan also requires you to pay a deductible. The deductible is around $100 per month most of the time.
How to File a Claim with Endurance
Filing a claim with Endurance is fairly simple. Here's how it works:
- Prevent further damage by taking immediate action. This may require roadside assistance that Endurance provides.
- Bring your vehicle to an ASE-licensed repair facility.
- Before any repairs are done, you need authorization from the administrator. Contact Endurance at 877-414-0134 to file your claim. They do outline an emergency process if the issue happens when their office is closed.
- Review Endurance coverage.
- Pay any deductible when necessary.
- The shop will repair your vehicle and Endurance will pay the covered repairs.
Endurance Car Warranty Coverage Plans
Endurance offers several plans. Here’s a breakdown of each:
1. Select Premier
Ideal for high mileage vehicles (up to 150,000 miles), the Select Premier plan covers vital vehicle parts. It also covers the A/C and electrical components. Overall, it offers excellent coverage for high mileage vehicles.
Coverage: Lubricated internal engine parts, transmission, drive axle assembly, vital components for electric, cooling, A/C, heating, and fuel systems.
The Secure plan is labeled as “Most Affordable”. It offers powertrain coverage and protects most of the vehicle’s essential components. It’s a budget-friendly option for daily drivers.
Coverage: Vital components, lubricated engine parts, transmission, and water pump.
3. Secure Plus
Secure Plus is one step above the Secure plan. It offers a bit more protection but still for an affordable price. It provides a premium powertrain plus protection.
Coverage: Rakes, engine, transmission, A/C, steering, electrical components, and other parts.
The Superior plan offers “the most component coverage.” It protects vehicle parts from rear suspension all the way to the engine, for maximum peace of mind.
The Supreme Plan is an exclusionary plan, meaning it lists only what is not covered. It offers the most comprehensive coverage, with maximum breakdown protection. It’s best for drivers who want coverage as close to the manufacturer as possible.
Luxury Vehicle Coverage
Endurance offers a Highline add-on that covers luxury vehicles that are up to 8 years old or 80,000 miles. The plan has a $500 deductible.
The luxury brands that are covered under this add-on are Alfa Romeo, Audi, BMW, Jaguar, Land Rover, Maserati, Mercedes-Benz, and Porsche. It's important to note that not all models for these brands are covered under this plan.
Some notable exclusions for the Highline add-on are vehicles that weigh over 1-ton, vehicles with quad-turbo setups, and vehicles with more than 8 cylinders.
Unlike most of the other plans, the Advantage plan includes maintenance. It includes common auto repairs, everyday driving perks, and maintenance (like oil and filter changes, tire rotations, brake pad replacements, and wiper replacements). They also provide one-time services for brake pad replacements, cooling system maintenance, front and rear wiper replacement, and battery replacement.
There are three levels of the Advantage plan, and all three come with a complimentary year of the Endurance Elite benefits.
- Prime (Best for Daily Use). Covers vehicles up to 20 years old
- Plus (Best for Moderate Use). Covers vehicles up to 15 years old with up to 200,000 miles, plus expanded parts coverage.
- Preferred (Most Comprehensive). Covers vehicles up to 10 years old with up to 150,000 miles, plus seals and gaskets.
The Advantage plan covers salvage or rebuilt title cars, cars with tire height modifications, cars with suspension lifts. It also has no mileage limits like in some other plans, which makes it great for Uber and Lyft drivers.
Endurance Elite Benefits is an additional perk plan. You can try one of the benefits for free when you sign up for any of the plans. The benefits include:
- Roadside assistance 24/7.
- Replacement for key fobs.
- Up to $1,000 for total loss protection.
- $500 for a covered collision.
- Access to the Endurance mobile app to keep track of benefits and contact customer service.
- Tire repair and replacement. Up to 2 repairs per year or $125 per tire for up to 2 tires per year.
What’s The Difference Between Endurance Advantage and Elite?
The Endurance Advantage is a very comprehensive warranty plan, while Endurance Elite is a set of additional benefits. Some of these benefits include roadside assistance, collision discount, and key fob replacement.
Another main difference is that the Advantage plan comes with yearly regular maintenance.
Which Endurance Car Warranty Plan Should I Get?
What Is The Best Endurance Extended Warranty for New Cars?
The Supreme coverage is one of the best for new cars because it offers exclusionary coverage. This means everything is covered except for the few things listed in the plan.
What Is the Best Endurance Extended Warranty for Used Cars?
Endurance recommends its Select Premier plan for high mileage, used vehicles.
Endurance Customer Reviews & Complaints
Endurance has a very positive customer reputation. On Trustpilot, they have 4.4 out of 5 stars from over 3,000 reviews. They also have 3.36 out of 5 stars on the BBB, which is fairly high for the industry.
Most of the positive reviews talk about how helpful customer service is. They also describe a smooth process for purchasing plains and submitting claims.
Overall, customers find it easy to contact the company.
Alternatives to Endurance Car Warranty
Endurance is a strong-rated warranty company, but they are not the only option. When shopping for the best warranty for your vehicle, consider the Endurance alternatives including:
- CarEdge: CarEdge has a "consumer-first" approach to its extended warranties. They are very transparent in their pricing structure and have great customer service. Learn more in our full review here.
- CARCHEX: They have a striking A+ rating with the BBB as well as accreditation. CARCHEX has five warranty plans that are customizable. Learn more in our full review here.
- CarShield: CarShield is a very popular extended warranty company that provided coverage for over 1 million vehicles. They offer six coverage plans and month-to-month contracts. Learn more in our full review here.
Frequently Asked Questions
What is the Endurance Car Warranty phone number?
You can call Endurance for more information on plans, customer service, and claims. The plan information number is 1-866-918-1438, the customer service department is is 1-866-432-4443, and the claims department is 1-877-414-0134.
Can I cancel an Endurance Car Warranty?
Yes, you can cancel your Endurance warranty. If you cancel within the first 30 days (before using the plan), then you get a full refund. While you may cancel after 30 days, you will only receive a partial refund. Contact their customer to request cancellation at 866-432-4443.
Which is better, Endurance or Carshield?
CarShield and Endurance are both well-known and popular car warranty companies. They both offer six different affordable plans. In general, Endurance seems to offer greater transparency with their contracts, giving them a slight edge.
Which is better, Endurance of CarChex?
CARCHEX is another top car warranty company. Endurance offers more coverage options and more benefits than CARCHEX. However, CARCHEX may be a good option for used cars.
How does Endurance Warranty pay claims?
Endurance pays the claims directly to the repair shop when you file a claim. The positive reviews suggest that Endurance follows through to pay the claims according to your contract.
Where can I go for repairs that are covered by Endurance?
You can go to any National Institute of Automotive Service Excellence (ASE) certified repair shop.
Can I get Endurance Warranty for old used cars?
Endurance offers multiple plans. They specifically state that their Select Premier plan is ideal for high-mileage (up to 150,000 miles) cars. This makes the plan suitable for many older cars!
Can I get Endurance Warranty for a salvage title car?
Endurance provides coverage on salvage or rebuilt title cars through their Advantage plan.