Mercedes-Benz Warranty Coverage Guide [Factory & Extended Warranty]
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With the purchase of your new Mercedes-Benz, you receive an industry-standard factory warranty.
However, this basic warranty comes to an end eventually. At that point, you’ll need to decide if an extended warranty is for you.
Like most automakers, Mercedes offers its own set of warranties and there are a few different types. But is the Mercedes warranty worth it?
Table of Contents
- What Is the Standard Mercedes-Benz Factory Warranty?
- Plug-in Hybrid Battery Limited Warranty
- What Do You Do When Your Mercedes-Benz Car Warranty Expires?
- What Is the Mercedes-Benz Extended Warranty?
- Mercedes-Benz Additional Plans
- Mercedes-Benz Additional Benefits
- How Much Does Mercedes-Benz Extended Warranty Cost?
- What Is Not Covered by Mercedes-Benz Extended Warranty?
- Should I Get the Mercedes-Benz Extended Warranty?
- Mercedes-Benz Extended Warranty vs. Third-Party Extended Warranty
- Can I Cancel Mercedes-Benz Warranty?
- Mercedes-Benz Maintenance Guide
- Best Car Deals by Category
- Frequently Asked Questions
What Is the Standard Mercedes-Benz Factory Warranty?
All of the new Mercedes-Benz vehicles include factory warranty coverage. The factory warranty covers defects due to manufacturing defects or quality issues. Here’s what you need to know about their factory warranty.
Basic New Vehicle Warranty
The New Vehicle Warranty covers Mercedes-Benz vehicles for up to 48 months or 50,000 miles, whichever comes first. It covers any defects in workmanship or material. This coverage also includes:
- Roadside Assistance
- Corrosion perforation warranty
- Powertrain Warranty
Plug-in Hybrid Battery Limited Warranty
The Plug-in Hybrid Battery Limited Warranty lasts for 6 years or 62,000 miles. This coverage the high-voltage battery in their plug-in models. In certain states, this warranty lasts for 10 years or 150,000 miles. Those states include:
- New Jersey
- New York
- Rhode Island
In some states, Mercedez includes an emissions warranty. This warranty lasts for 8 years/80,000 miles. It includes:
- Intake manifolds
- Fuel injectors
- Some hoses
- Certain electronics
- Other emissions parts
Mercedes-Benz also offers a Certified Pre-Owned warranty. It only applies to vehicles less than 6 years old with fewer than 75,000 miles. The vehicles must also pass a 165-point inspection. Vehicles that qualify for the CPO program receive a 5-year/unlimited-mile warranty alongside roadside assistance and trip interruption benefits.
If the vehicle does not qualify for the CPO program but is less than 4 years old, it will maintain whatever coverage it has left from the initial 4-year/50,000 mile New Vehicle Limited Warranty with an additional 12 months of coverage.
What Do You Do When Your Mercedes-Benz Car Warranty Expires?
Even though Mercedes-Benz offers a decent factory warranty coverage, it still comes to an end eventually. As the end of your initial warranty approaches, you must consider your choices:
- Keep the vehicle without a warranty.
- Sell the vehicle.
- Buy a Mercedes-Benz extended warranty.
- Choose a third-party extended warranty.
If you plan to get a Mercedes extended warranty, then you must do so before your factory warranty expires. Here are some steps you should take so you don’t miss out:
- Begin the process 3 months/3,000 miles before your factory coverage ends.
- Assess how long you plan to keep the vehicle. If you want to sell soon, an extended warranty may not be worth it.
- Evaluate your monthly budget and savings. Can you pay for expensive repairs out of pocket?
- Contact the Mercedes-Benz dealership for an extended warranty quote.
- Request quotes from third-party warranty providers.
- If you determine an extended warranty is best for you, compare the quotes.
- If you want the Mercedes-Benz extended warranty, you must complete the process before your basic warranty expires.
What Is the Mercedes-Benz Extended Warranty?
Mercedes-Benz also offers an extended warranty that you can purchase to cover your vehicle after the New Vehicle Limited Warranty expires.
The Extended Limited Warranty plan has many different term options to choose from. You can select coverage for an additional 1, 2, or 3 years (or 75,000 to 100,000 additional miles). You can purchase the extended warranty anytime before your factory warranty expires.
Mercedes-Benz Additional Plans
While Mercedes only offers one extended warranty plan, they also have other protection plans you can add.
Anytime you opt to replace parts with Genuine Mercedes-Benz Parts, you can count on their parts warranty. The Parts Warranty coverage is as follows:
- 12 months/unlimited mileage
- 24 months/24,000 miles for transmission.
- 48 months.50,000 miles for engine and long blocks
First Class Wheel & Tire Protection
Cover the cost to replace wheels and tires with First Class Wheel & Tire Protection. You’ll also enjoy prorated coverage for the rest of the treat life of the tire. Each wheel is covered, as well as the tire mounted on it. You can submit an unlimited number of claims, including for damage caused by road hazards.
Mercedes-Benz Additional Benefits
The Extended Limited Warranty from Mercedes also comes with additional benefits including:
One additional benefit that you get with your Mercedes extended warranty is towing service. Roadside to tow your vehicle to the nearest dealership at no charge if you have a mechanical problem or an accident.
Trip Interruption Benefits
Receive Trip-Interruption benefits if your vehicle requires overnight repair over 100 miles from your home. You can receive up to $300 per day (for food, lodging, and transportation) for up to 3 days.
How Much Does Mercedes-Benz Extended Warranty Cost?
You should also consider the cost of repairs. Maintenance costs for Mercedes can be fairly expensive. The average annual repair cost is $908, well above the industry average of $652. The cost of repair depends on the vehicle model, part for repair, etc. Here are some examples:
- $1,918-$3,180 for a 2016 Mercedes-Benz GLE 350 sport-utility cylinder head gasket
- $1,460-$1,540 for a 2016 Mercedes-Benz E400 sedan alternator replacement
- $2,177-$2,261 for a 2016 Mercedes-Benz S550 sedan power window regulator replacement
What Is Not Covered by Mercedes-Benz Extended Warranty?
Mercedes-Benz does not cover every single part or the form of damage, just like any warranty plan. Some exclusions include:
- Batteries for remotes (like keyless entry)
- Wear-and-tear items (windshield wipers, brake pads)
- Damage from weather conditions
- Accident damage
- Damage from lack of maintenance
- Damage from “airborne fallout” like road salt, chemicals, etc.
Should I Get the Mercedes-Benz Extended Warranty?
Mercedes-Benz is not the highest-rated when it comes to reliability and repair costs. RepairPal rates them 3 out of 5 stars for reliability, which places them at 27th out of 32 auto brands. Additionally, the average annual repair cost is significantly higher than the industry average ($908 vs $652). The frequency of repairs is also .7 trips per year, vs .4 trips for the industry average.
The generally poor reliability of Mercedes suggests that an extended warranty is important for protecting you from expensive repair costs. While an extended warranty seems quite beneficial for Mercedes, you should still compare several options before choosing. Compare quotes from several providers to determine the best option for you.
Mercedes-Benz Extended Warranty vs. Third-Party Extended Warranty
If you're looking for an extended warranty, there are plenty of third-party options to consider outside of the manufacturer.
|Max Coverage Length
Can I Cancel Mercedes-Benz Warranty?
You can cancel your Mercedes extended warranty at any time and receive a refund, but you will only receive a full refund if canceled within 30 days.
However, if you have submitted claims/used the coverage, then you will not receive a full refund. In that case, you must speak to the dealer about the cancelation.
Mercedes-Benz Maintenance Guide
The Mercedes extended warranty does not cover maintenance. It also does not cover damage due to a lack of maintenance. Therefore, you should follow the manufacturer's guidelines and adhere to proper maintenance.
You should check the specific recommendations for your vehicle model and age. Here’s a general overview of Mercedes’ recommendations:
- Synthetic motor oil and filter replacement every 10,000 miles.
- Cabin dust/combination filter replacement every 20,000 miles.
- Fluid check and correction every 10,000 miles.
- Multi-point inspection every 10,000 miles.
Frequently Asked Questions
How long does the basic Mercedes-Benz warranty last?
The Mercedes Basic New Vehicle Warranty lasts 48 months/50,000 miles, whichever comes first.
How long does the Mercedes-Benz extended warranty last?
You can choose various term lengths for the Mercedes-Benz extended warranty. The longest option is 3 years/100,000 miles.
Does Mercedes-Benz extended warranty cover maintenance?
No, the Mercedes-Benz extended warranty does not cover maintenance. However, damage due to lack of maintenance is not covered. Therefore, it’s still imperative to stay on top of your vehicle maintenance.
Is the Mercedes-Benz extended warranty worth it?
An extended warranty can offer peace of mind and protect you from unexpected, expensive repairs. For a vehicle make with fairly low reliability, it can be even more critical to have an extended warranty after the factory warranty expires. While the manufacturer warranty is generally good to consider, it may or may not be the best option. Compare multiple providers before deciding.
Can I transfer my Mercedes-Benz extended warranty?
Yes, the Mercedes-Benz extended warranty is transferable to a new owner.
Are Mercedes-Benz cars expensive to repair?
Yes, Mercedes-Benz vehicles are fairly expensive to maintain and repair compared to other vehicles. On average, the industry annual repair average is $652. For Mercedes owners, the average annual repair cost is $908. Additionally, specific repairs can cost thousands of dollars to repair.
Where can I take my Mercedes-Benz for repairs under warranty?
Under the Mercedes warranty, you can only take your vehicle to an official Mercedes-Benz dealership or repair location.